Plumbing services in Leicester

Describe the job, and send a photo if you can

A clear description is the best starting point for a plumbing enquiry. Tell us what is affected, whether the problem is ongoing and whether you are repairing an existing fitting or installing a replacement.

Photos can help us understand the layout and the fittings you have. Send a wider view as well as the close-up, without putting yourself at risk to take it. We will discuss whether the work can be scoped from that information or needs a visit.

Everyday plumbing and planned replacements

If you have already bought a fitting, share the make, model and product information before the appointment. Supplying a new fitting does not by itself confirm it will work with the existing pipework, connections or layout.

• Leaking pipes and general pipework repairs.
• Tap installation and repair enquiries.
• Toilet repairs and replacement enquiries.
• Shower, bath and associated pipework work.

Make the scope clear before the appointment

Let us know about access restrictions, the location of the problem and any previous repair attempts. If other people need to provide access, tell us who will be at the property and how they can be contacted.

The quote depends on the work required and any materials or replacement fittings involved. Ask what is included and whether a further assessment is needed. For an active problem that is causing damage, call us to discuss urgency and availability rather than relying on a message being seen immediately. Gas leak emergencies use the National Gas Emergency Service, not a routine plumbing enquiry.

Your questions, answered